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Home /Legal /Terms of Service
Legal

Terms of Service.

The agreement between you and PodcasterPlus when you host, book, and automate your podcasts on our platform. Plain language where we can, precise language where we have to.

Last updated
19 May 2026
Effective from
15 December 2021
Governing law
England and Wales
Entity
Minim Digital Limited (No. 13802088)

On this page

  • Quick summary
  • 1. Definitions
  • 2. Eligibility
  • 3. The Service
  • 4. Account Registration
  • 5. Team Members and Guest Access
  • 6. Subscriptions, Pricing and Payment
  • 7. Free Trials and Beta Services
  • 8. Auto-Renewal and Cancellation
  • 9. Refunds and Consumer Rights
  • 10. Your Content
  • 11. Distribution to Podcast Directories
  • 12. RSS Feeds
  • 13. Acceptable Use
  • 14. AI-Generated Content
  • 15. Automated Communications
  • 16. Third-Party Integrations
  • 17. Storage, Bandwidth and Fair Use
  • 18. Data Portability and Export
  • 19. Privacy and Data Protection
  • 20. Intellectual Property
  • 21. PodcasterPlus Blocks (Open-Source Plugin)
  • 22. Copyright Infringement and Takedowns
  • 23. Suspension and Termination
  • 24. Disclaimer of Warranties
  • 25. Limitation of Liability
  • 26. Indemnification
  • 27. Governing Law and Jurisdiction
  • 28. Changes to These Terms
  • 29. General
  • 30. Contact

Terms of Service

Last updated: May 19, 2026 Effective from: December 15, 2021

These Terms of Service ("Terms") form a binding agreement between you and Minim Digital Limited trading as PodcasterPlus, a company registered in England and Wales with company number 13802088, whose registered office is at 8 Hackness Drive, Scarborough, North Yorkshire, England, YO12 5SB ("PodcasterPlus", "we", "us", "our").

They govern your use of the PodcasterPlus website at podcasterplus.com, the PodcasterPlus application at app.podcasterplus.com, the public guest booking pages at book.podcasterplus.com, the RSS feed service at feed.podcasterplus.com, the audio delivery service at media.podcasterplus.com, and any other features, tools, integrations, or services we make available (together, the "Service").

By creating an account, subscribing to a plan, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

If you are using the Service on behalf of a company or other organisation, you confirm that you have the authority to bind that organisation to these Terms. In that case, "you" and "your" refer to that organisation.

Please also read our Privacy Policy and our Acceptable Use Policy, which form part of these Terms.

Quick summary

This summary is for convenience only. It is not a substitute for the full Terms below.

  • You retain ownership of your podcast content. You give us only the licence we need to host and deliver it.
  • You are responsible for your content, your team members' content, and what your guests contribute.
  • We host your audio, generate your RSS feed, run your booking pages, send automated emails on your behalf, and process your content through AI tools where you enable them.
  • Your data is portable. You can export your podcasts, episodes, contacts, transcripts, and bookings at any time.
  • We do not use your content to train AI models without your explicit consent.
  • Paid plans renew automatically. You can cancel any time and continue to use the Service until the end of your billing period.
  • We are based in England. These Terms are governed by English law.

1 Definitions ¶

In these Terms, the following words have the following meanings.

"Account" means the account you create with PodcasterPlus to access the Service.

"Beta Services" means any features, services, or functionality identified as alpha, beta, preview, early access, experimental, or similar, whether or not part of a paid plan.

"Content" means any audio file, image, video, text, metadata, transcript, show notes, contact information, RSS feed, or other material that you, your team members, or your guests upload to, generate within, or transmit through the Service.

"Guest" means a person who accesses the Service through a magic link (a single-use or limited-use access link tied to a specific episode) without creating a full Account.

"Subscription" means a paid plan you have signed up for, including any free trial period.

"Team Member" means any person you invite to your Account with a role such as Producer, Co-host, or other team role we make available.

"You" and "your" mean the person or organisation that has accepted these Terms, including any Team Members acting under your Account.

2 Eligibility ¶

You must be at least 16 years old to create an Account and use the Service. If you are between 16 and 18, you confirm that your parent or legal guardian has reviewed and accepted these Terms on your behalf.

By using the Service, you confirm that you are not:

  • a person prohibited from receiving services under the laws of the United Kingdom, the European Union, the United States, or any other jurisdiction that applies to you;
  • located in, ordinarily resident in, or controlled by a person in a country subject to UK or EU sanctions; or
  • previously suspended or removed from the Service by us, unless we have given you written permission to return.

The Service is provided to professional and serious amateur podcasters, podcast networks, agencies, and producers. It is not designed for use by children, and we do not knowingly collect or process the personal data of children under 16. If you believe a child has provided personal data to us, please contact us at privacy@podcasterplus.com.

3 The Service ¶

PodcasterPlus is a podcast operations platform (also known as PodOps). The Service includes, depending on your plan and the features you choose to enable:

3.1 Podcast hosting. Storage and delivery of audio files, podcast artwork, and related metadata; generation of RSS feeds compliant with relevant podcast standards; support for one or more shows per Account.

3.2 Guest booking engine. Public booking pages that allow guests to schedule recording sessions, integration with connected calendar providers, automatic creation of episodes from confirmed bookings, and intake forms.

3.3 Automation engine. A workflow builder that allows you to configure automated actions, including sending emails, posting to connected social networks, updating records, and triggering webhooks, in response to time-based or event-based triggers.

3.4 Collaboration portal. Tools for hosts, Team Members, and Guests to work together on episode preparation, including shared show notes, prep questions, and real-time messaging.

3.5 AI content tools. Optional features that use third-party AI services to generate transcripts, draft show notes, suggest social posts, and identify highlights from your audio content. These features are explicit opt-in and you control when and how they run.

3.6 Distribution support. Tools to help submit your podcast to third-party directories such as Apple Podcasts, Spotify, and others. The directories themselves are not operated by us and have their own terms.

We may add, remove, change, or replace features at our discretion. Where a change materially reduces the functionality of a paid plan you are subscribed to, we will give you reasonable advance notice and, where required by law, the option to cancel and receive a pro-rata refund of any unused subscription fees.

4 Account Registration ¶

To use most of the Service, you must create an Account. You agree to:

  • provide accurate, current, and complete information at registration and keep it updated;
  • keep your password and login credentials confidential;
  • not share your Account with any person other than authorised Team Members;
  • notify us immediately at security@podcasterplus.com if you believe your Account has been compromised; and
  • be responsible for all activity that occurs under your Account, including the actions of your Team Members.

We may refuse, suspend, or terminate any Account that we reasonably believe contains false information, has been used to breach these Terms, or has been compromised.

5 Team Members and Guest Access ¶

5.1 Team Members. You may invite Team Members to your Account with the roles we make available. You are responsible for the conduct of your Team Members. Each Team Member must have their own Account and accept these Terms before accessing the Service. Team Member access is subject to your subscription plan limits.

5.2 Guests. Guests access specific episode collaboration portals through magic links. Guests do not need to create a full Account. By inviting a Guest, you confirm that:

  • you have lawful basis to share the Guest's email address with us for the purpose of issuing the invitation;
  • you have informed the Guest, or will inform them, that their interaction with the portal is governed by our Guest Terms and our Privacy Policy; and
  • you are responsible for ensuring that any content contributed by Guests to your episodes is used in accordance with applicable law and any release or consent the Guest has given you.

5.3 Joint responsibility. Where a Team Member or Guest uploads Content to your Account, that Content is treated as your Content for the purposes of these Terms, and you remain responsible for it.

6 Subscriptions, Pricing and Payment ¶

6.1 Free and paid plans. PodcasterPlus offers free, paid, and (where relevant) enterprise plans. Current pricing is published at our pricing page.

6.2 Payment. Subscription fees are charged in advance for each billing period (monthly or annual). All payments are processed by our third-party payment processor (currently Stripe). By providing your payment details, you authorise the payment processor to charge your payment method for the applicable fees and any applicable VAT or other taxes.

6.3 Taxes. Prices are exclusive of VAT and other applicable taxes unless stated otherwise. You are responsible for any taxes other than those on our income.

6.4 Price changes. We may change our pricing from time to time. We will give you at least 30 days' notice of any increase that affects your existing subscription, either by email or in-product notification. If you do not accept the new price, you may cancel before it takes effect.

6.5 Failed payments. If a payment fails, we may retry the charge. If a charge remains unpaid for more than 14 days, we may suspend or downgrade your Account.

7 Free Trials and Beta Services ¶

7.1 Trials. We may offer free trials of paid plans. Trial duration, eligibility, and conditions are stated at the point of sign-up. At the end of a trial, your Account will convert to a paid subscription unless you cancel before the trial ends.

7.2 Beta Services. Some features are offered as Beta Services. Beta Services are provided on an "as is" basis and may be modified, discontinued, or made generally available at any time, with or without notice. Beta Services may have additional terms, may produce unexpected results, and may not perform reliably. To the extent permitted by law, we exclude all liability for Beta Services beyond the cost of the relevant subscription, if any.

7.3 The Service generally. PodcasterPlus is currently being developed and approaching its first general beta. Some features described on the website are not yet generally available. Where this is the case, the relevant feature is marked as "coming soon", "in beta", or similar. We do not guarantee that a particular feature will be released, nor on what timeline.

8 Auto-Renewal and Cancellation ¶

8.1 Auto-renewal. Paid subscriptions automatically renew at the end of each billing period at the then-current price for your plan, unless you cancel before the renewal date.

8.2 How to cancel. You can cancel your subscription at any time from your Account dashboard, or by emailing billing@podcasterplus.com. Cancellation takes effect at the end of your current billing period. You retain access to your paid features until that date.

8.3 Effect of cancellation. On cancellation, your Account will revert to the free plan (where available) or be closed. We will give you a reasonable period of at least 30 days to export your data before deletion, as described in clause 18.

9 Refunds and Consumer Rights ¶

9.1 Consumer cancellation right. If you are a consumer in the UK or EU, you have the right to cancel your subscription within 14 days of purchase under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and equivalent EU legislation. To exercise this right, contact us at billing@podcasterplus.com.

9.2 Use of the Service during the cancellation period. By starting to use the Service during the cancellation period, you agree that we may begin providing the Service immediately. If you cancel within the 14-day period after starting to use the Service, you may be charged a pro-rata amount for the part of the Service you have used.

9.3 Outside the cancellation period. Subscription fees are otherwise non-refundable. We may, at our discretion, offer pro-rata refunds in exceptional circumstances such as prolonged service outages or material breaches by us.

9.4 Your statutory rights. Nothing in these Terms affects your statutory rights as a consumer, including under the Consumer Rights Act 2015.

10 Your Content ¶

10.1 You own your Content. You retain all ownership and intellectual property rights in your Content. We do not claim ownership of anything you upload to or create within the Service.

10.2 Licence to operate the Service. To operate the Service for you, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, transcode, format, distribute, and display your Content, but only to the extent reasonably necessary to:

  • store and back up your Content;
  • deliver your audio files to listeners through the RSS feed you control;
  • generate and distribute RSS feeds you have configured;
  • run booking pages, automation workflows, AI features, and collaboration tools you have enabled;
  • create transcripts, show notes, social posts, and other derivative materials you have requested through the AI content tools; and
  • provide, maintain, support, and improve the Service.

This licence ends when you delete the Content or close your Account, except for content you have already published to third-party directories (which we cannot retract) and for backups that may persist for a limited period as described in clause 18.

10.3 You are responsible for your Content. You confirm and warrant that:

  • you own, or have all necessary rights, licences, and permissions to upload and use, every part of your Content (including any third-party music, sound effects, samples, archive material, guest contributions, or photographs);
  • your Content does not infringe any third party's intellectual property, privacy, publicity, or other rights;
  • your Content complies with applicable laws, including defamation, obscenity, hate speech, advertising, and data protection laws;
  • you have obtained any consents, releases, and waivers required from guests, contributors, and any individuals identifiable in your Content; and
  • your Content does not breach the Acceptable Use Policy in clause 13.

10.4 We do not pre-screen. We are not obliged to monitor, review, or pre-screen your Content. We may, but are not required to, review Content for the purposes of operating the Service, enforcing these Terms, or complying with law.

10.5 We do not sell or sub-licence your Content. We will not sell, rent, transfer, or sub-licence your Content to any third party, except as you have specifically directed (for example, by submitting your podcast to a directory, or by sharing a clip on social media through the Service).

11 Distribution to Podcast Directories ¶

11.1 Your relationship with directories. When you submit your podcast to Apple Podcasts, Spotify, Amazon Music, YouTube, or any other directory, that submission creates a direct relationship between you and the directory under their terms. We provide tools to help you submit and to make submission easier, but we are not a party to that relationship.

11.2 Hosting-agnostic distribution. You may use our automation and operations tools with an RSS feed hosted elsewhere ("External Hosting Mode"). In External Hosting Mode, your audio files and RSS feed remain with your existing host, and we provide only the PodOps layer. Your relationship with your existing host is governed by their terms.

11.3 Compliance with directory rules. You are responsible for ensuring that your podcast complies with the policies of the directories you submit it to.

12 RSS Feeds ¶

12.1 Your RSS feed. RSS feeds we generate for you remain associated with your Account. You may share the public URL of your feed freely. You may also redirect your feed to another host at any time using a <itunes:new-feed-url> tag or equivalent.

12.2 Third-party access. Third parties (such as directories, players, and aggregators) may access, index, and link to your RSS feed in accordance with normal RSS protocols.

12.3 Caching, hot-linking, and unauthorised redistribution. You and any third party accessing the feed must not:

  • cache or rehost audio files in a way that bypasses our delivery infrastructure;
  • pre-load audio without explicit user interaction (the HTML <audio> preload attribute should be set to none);
  • materially alter, modify, or manipulate the feed contents; or
  • redistribute the feed or its audio as if it were the redistributor's own content.

12.4 We may suspend feed access. We may suspend or revoke access to any feed (including via the public URL) in cases of abuse, in response to a credible legal notice, or where required to protect the Service or other users.

13 Acceptable Use ¶

You agree that you and your Team Members will not, and will not allow Guests or any third party to:

Content restrictions:

  • upload or distribute Content that is unlawful, defamatory, obscene, pornographic, threatening, harassing, abusive, discriminatory, or otherwise harmful;
  • upload or distribute Content that promotes terrorism, violent extremism, child sexual abuse material, or trafficking;
  • upload or distribute Content that infringes any person's intellectual property, privacy, publicity, or other rights;
  • impersonate any person or organisation, or misrepresent your affiliation with any person or organisation;
  • use the Service to publish misinformation or disinformation that creates a credible risk of public harm.

Service restrictions:

  • attempt to gain unauthorised access to any part of the Service, any account other than your own, or any system or network connected to the Service;
  • probe, scan, or test the vulnerability of the Service, except as part of a security disclosure programme we have published;
  • introduce viruses, worms, ransomware, or other malicious code;
  • interfere with or disrupt the Service or the servers or networks that host it;
  • use automated systems (bots, scrapers, crawlers, spiders) to access the Service except where we have published a public API and you are using it in accordance with its documentation;
  • use the Service to send spam, including unsolicited commercial email through the automation engine;
  • reverse engineer, decompile, or disassemble any part of the Service, except where this restriction is prohibited by law.

Commercial restrictions:

  • resell, sub-licence, white-label, or otherwise commercially exploit the Service, except under a separate written agreement with us;
  • use the Service in a way that competes with the Service by building a competing product on top of it;
  • use our trademarks, logos, or branding without our written permission.

We may suspend or terminate Accounts that breach this clause, with or without notice depending on severity.

14 AI-Generated Content ¶

14.1 What the AI tools do. Where you enable our AI content tools, we use third-party AI services to process your audio and produce derivative materials such as transcripts, show notes, social posts, and highlight suggestions ("AI Output").

14.2 Your control. AI tools run only when you trigger them. You can review, edit, accept, reject, or delete any AI Output before publishing it.

14.3 You own AI Output. As between you and us, you own the AI Output produced from your Content. AI Output is treated as your Content under these Terms.

14.4 No model training on your Content. We will not use your Content to train third-party AI models, and we will not permit our AI vendors to do so, without your explicit opt-in consent. Where we use AI vendors, our contracts with those vendors prohibit them from training on customer content by default. The list of AI vendors we use is published in our Subprocessor List.

14.5 Limitations of AI. AI Output may be inaccurate, incomplete, biased, or unsuitable. You are responsible for reviewing and verifying any AI Output before relying on it or publishing it. We make no warranty that AI Output is accurate, fit for purpose, or free from error.

14.6 Sensitive content. Do not use the AI tools to process Content that contains highly sensitive personal data (for example, special category data under UK GDPR) unless you have a lawful basis and have completed your own data protection impact assessment.

15 Automated Communications ¶

15.1 Messages we send on your behalf. The automation engine sends emails, notifications, and (where you enable them) social media posts on your behalf to your guests, Team Members, listeners, and other recipients you configure.

15.2 Your responsibility for recipients. You are responsible for:

  • ensuring you have a lawful basis under UK GDPR and PECR (or any equivalent law in your jurisdiction) to send each message;
  • obtaining any consents required for marketing communications;
  • maintaining accurate suppression and unsubscribe lists;
  • ensuring the content of each message complies with applicable law; and
  • promptly removing recipients who request to be removed.

15.3 Our role. We act as a data processor for the messages you send through the automation engine, processing recipient data only on your instructions. The terms of that processing are set out in our Data Processing Agreement.

15.4 Volume limits and abuse prevention. We may apply sending limits, anti-abuse checks, and rate limiting to protect the deliverability of our shared sending infrastructure. We may suspend the automation engine for an Account that triggers spam complaints, bounce rates, or other deliverability problems above industry-standard thresholds.

16 Third-Party Integrations ¶

16.1 You choose what to connect. The Service connects with third-party services such as Google Calendar, social networks, payment processors, podcast directories, and others. You decide which integrations to enable.

16.2 Third-party terms apply. When you connect a third-party service, your use of that service is also governed by the third party's own terms and privacy policy. We are not responsible for the third party's acts, omissions, content, or availability.

16.3 Authorisation. By connecting a third-party service, you authorise us to access and use the third party on your behalf to the extent needed to provide the integration.

16.4 Google APIs. Where you use integrations that rely on Google APIs (such as Google Calendar), our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

16.5 We may change or remove integrations. Integrations depend on the continued availability of the third-party service. We may modify, suspend, or discontinue an integration if the third party changes its terms or APIs, or for other operational reasons.

17 Storage, Bandwidth and Fair Use ¶

17.1 Plan limits. Each subscription plan has storage and bandwidth allowances, published on our Pricing page. Where a plan is described as "unlimited", that means without a published numeric limit, but subject to fair use as described below.

17.2 Fair use. Where your usage materially exceeds the typical pattern for your plan (for example, where bandwidth is substantially higher than that of other customers on the same plan), we may contact you to discuss moving to an appropriate plan, and we reserve the right to apply rate limits, ask you to upgrade, or in extreme cases of abuse, suspend the Service.

17.3 Audio file requirements. Audio files you upload must be in a supported format (currently MP3, M4A, and WAV) and below any maximum file size published in your plan. We may transcode files for delivery efficiency.

18 Data Portability and Export ¶

18.1 Your data, your control. You may export your podcasts, episodes, audio files, transcripts, show notes, contacts, bookings, and analytics from the Service at any time using the export tools we provide.

18.2 Format. Exports are provided in commonly used open formats (such as MP3 for audio, JSON or CSV for structured data, and standard RSS for feeds).

18.3 Migration assistance. If you are leaving the Service, we will provide reasonable assistance to help you redirect your RSS feed to another host using standard mechanisms such as <itunes:new-feed-url>.

18.4 Retention after cancellation. After you close your Account or your subscription ends, we will retain your Content for at least 30 days to give you time to export it. After that period, we may permanently delete your Content. Some Content may remain in encrypted backups for a limited additional period.

18.5 RSS feed redirection. If your podcast has been listed on directories, the redirection process can take time to propagate. We are not responsible for delays caused by third-party directories.

19 Privacy and Data Protection ¶

19.1 Privacy Policy. Our Privacy Policy explains how we collect, use, and protect personal data. It is part of these Terms.

19.2 Roles. For personal data relating to you and your Team Members, we are the controller. For personal data you upload to the Service that relates to your guests, listeners, contacts, or other individuals, you are the controller and we are the processor, and our Data Processing Agreement applies.

19.3 Subprocessors. We use subprocessors (such as our hosting and infrastructure providers, payment processor, and AI service providers) to deliver the Service. A current list is available at our Subprocessor List.

19.4 International transfers. Where we transfer personal data outside the UK or EEA, we rely on appropriate safeguards including UK International Data Transfer Agreements, the EU Standard Contractual Clauses, or adequacy decisions, as set out in our Data Processing Agreement.

19.5 Security. We use commercially reasonable technical and organisational measures to protect personal data, including encryption in transit and at rest, access controls, and regular security reviews.

19.6 Breach notification. We will notify you without undue delay if we become aware of a personal data breach affecting your Account, in accordance with our obligations under UK GDPR.

20 Intellectual Property ¶

20.1 Our rights. The Service, including the website, the application, all source code, software, design, user interface, documentation, branding, trademarks, and other materials, is owned by PodcasterPlus or licensed to us. All rights not expressly granted in these Terms are reserved.

20.2 Limited licence to use the Service. Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable licence to access and use the Service for its intended purpose during your subscription.

20.3 Trademarks. "PodcasterPlus", "PodOps", the PodcasterPlus logo, and related marks are trademarks of PodcasterPlus. You may not use them without our prior written permission, except for accurate and fair descriptive references (for example, "Hosted on PodcasterPlus").

20.4 Feedback. If you provide us with suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback without restriction. We will not be required to credit you or compensate you for it.

21 PodcasterPlus Blocks (Open-Source Plugin) ¶

PodcasterPlus Blocks is our open-source WordPress plugin, separately licensed under GPL-2.0-or-later. Your use of PodcasterPlus Blocks is governed by that licence and not by these Terms, except where the plugin connects to your PodcasterPlus Account, in which case these Terms apply to that connection.

22 Copyright Infringement and Takedowns ¶

22.1 Notice. If you believe that material accessible through the Service infringes your copyright, please send a notice to copyright@podcasterplus.com including:

  • your name, address, and contact details;
  • a description of the copyrighted work you claim has been infringed;
  • the location (URL) of the allegedly infringing material;
  • a statement that you have a good faith belief that the use is not authorised by the copyright owner;
  • a statement, under penalty of perjury, that the information is accurate and that you are authorised to act on behalf of the copyright owner; and
  • your physical or electronic signature.

22.2 Action. On receipt of a valid notice, we will take appropriate action under the UK Copyright, Designs and Patents Act 1988, the Digital Services Act, and any other applicable law. This may include removing the material, suspending the relevant Account, or issuing a counter-notice procedure.

22.3 Counter-notices. If material you uploaded has been removed and you believe the removal was a mistake or a misidentification, you may submit a counter-notice to the same email address.

22.4 Repeat infringers. We will terminate Accounts of users who are repeat copyright infringers.

23 Suspension and Termination ¶

23.1 By you. You may cancel your subscription at any time as set out in clause 8. You may close your Account at any time from the dashboard or by emailing support@podcasterplus.com.

23.2 By us. We may suspend or terminate your Account, or any part of your use of the Service, immediately and without prior notice if:

  • you materially breach these Terms, including the Acceptable Use Policy;
  • your payment is overdue beyond the period in clause 6.5;
  • you are subject to legal proceedings or sanctions that prevent us from continuing to provide the Service;
  • we are required to do so by law or by a court order;
  • there is a credible threat to the security or integrity of the Service or other users; or
  • we permanently discontinue all or part of the Service (in which case we will give reasonable notice where possible).

23.3 Effect of termination. On termination, your right to access the Service ends. The provisions of these Terms that by their nature should survive termination, including ownership, intellectual property, indemnification, liability limitations, and dispute resolution, will continue to apply.

23.4 Data after termination. Clause 18 sets out how we handle your Content after termination.

24 Disclaimer of Warranties ¶

24.1 As is. Except as expressly stated in these Terms and to the maximum extent permitted by law, the Service is provided "as is" and "as available". We do not warrant that the Service will be uninterrupted, error-free, secure, free of viruses, or meet your specific requirements.

24.2 No reliance on third-party content. We are not responsible for the content of third-party podcasts, websites, integrations, or services linked from or connected to the Service.

24.3 AI outputs. As stated in clause 14, AI Output may be inaccurate or unsuitable, and we make no warranty as to its quality or correctness.

24.4 Statutory rights. Nothing in this clause limits any non-excludable statutory rights you have as a consumer, including under the Consumer Rights Act 2015.

25 Limitation of Liability ¶

25.1 What we do not exclude. Nothing in these Terms limits or excludes our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • any other liability that cannot be limited or excluded by law.

25.2 Indirect and consequential losses. Subject to clause 25.1, we are not liable to you for any indirect, special, incidental, consequential, or punitive damages, including loss of profits, loss of revenue, loss of business, loss of goodwill, loss of anticipated savings, or loss of data, whether arising in contract, tort, or otherwise, even if foreseeable.

25.3 Aggregate cap. Subject to clause 25.1, our total aggregate liability to you arising under or in connection with these Terms in any 12-month period is limited to the greater of:

  • the total fees you have paid to us for the Service in the 12 months immediately preceding the event giving rise to the claim; and
  • one hundred pounds sterling (£100).

25.4 Free users. If you use the Service on a free plan, our maximum aggregate liability to you is one hundred pounds sterling (£100), again subject to clause 25.1.

25.5 Fair allocation of risk. You acknowledge that the limits in this clause are reasonable given the nature of the Service, the fees we charge, and the controls available to you over your use of the Service.

26 Indemnification ¶

26.1 By you. You will indemnify us against any losses, damages, costs, and expenses (including reasonable legal fees) we incur as a result of:

  • your Content, including any claim that your Content infringes a third party's rights or breaches applicable law;
  • your breach of these Terms, including the Acceptable Use Policy;
  • your use of the Service in a way that breaches applicable law; or
  • claims brought by your Team Members, Guests, or listeners that arise from your acts or omissions.

26.2 By us. Subject to the limitations in clause 25, we will indemnify you against claims by third parties that your authorised use of the Service infringes the third party's UK intellectual property rights. This indemnity does not apply where the claim arises from your Content, your breach of these Terms, or your combination of the Service with other products or services.

26.3 Procedure. The party seeking indemnification will give the other party prompt written notice of the claim, allow the other party to control the defence and settlement (provided that no settlement that imposes obligations on the other party may be agreed without that party's written consent), and provide reasonable cooperation.

27 Governing Law and Jurisdiction ¶

27.1 Governing law. These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales.

27.2 Jurisdiction. The courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, except that you may bring proceedings in another jurisdiction where required by mandatory consumer law in your country of residence.

27.3 Informal dispute resolution. Before bringing a formal claim, we ask that you contact us at legal@podcasterplus.com and give us a reasonable opportunity (at least 30 days) to resolve the matter informally.

28 Changes to These Terms ¶

28.1 We may change these Terms. We may update these Terms from time to time to reflect changes to the Service, to law, or to our business. The "Last updated" date at the top will reflect any change.

28.2 Notice of material changes. If a change is material and adverse to you, we will give you at least 30 days' notice by email or in-product notification before the change takes effect.

28.3 Your right to reject. If you do not accept a material change, you may cancel your subscription before the change takes effect. Your continued use of the Service after the change takes effect counts as acceptance.

29 General ¶

29.1 Entire agreement. These Terms, together with the Privacy Policy, the Acceptable Use Policy, the Data Processing Agreement (where applicable), and any plan-specific terms, set out the entire agreement between you and us about the Service and replace any prior agreements on the same subject.

29.2 Assignment. You may not transfer or assign your rights or obligations under these Terms without our written consent. We may transfer or assign our rights and obligations to a member of our corporate group or in connection with a sale or restructuring of our business.

29.3 Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect.

29.4 No waiver. A failure or delay by us in enforcing any right under these Terms is not a waiver of that right.

29.5 Notices. Notices to you may be sent by email to the address on your Account or by in-product notification. Notices to us must be sent to legal@podcasterplus.com, with a copy to our registered office for formal legal notices.

29.6 Force majeure. Neither party is liable for any failure or delay caused by events outside its reasonable control, including internet outages, third-party service failures, acts of government, natural disasters, and industrial action.

29.7 Third-party rights. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.

29.8 Relationship. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and us.

29.9 Publicity. With your prior consent (not to be unreasonably withheld for non-confidential mentions), we may identify you as a customer of the Service in our marketing materials and on our website. You may withdraw consent at any time by emailing marketing@podcasterplus.com.

30 Contact ¶

For questions about these Terms or the Service:

General support
support@podcasterplus.com
Billing
billing@podcasterplus.com
Privacy and data protection
privacy@podcasterplus.com
Security
security@podcasterplus.com
Copyright
copyright@podcasterplus.com
Legal notices
legal@podcasterplus.com

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8 Hackness Drive, Scarborough, North Yorkshire, England, YO12 5SB
Company number: 13802088

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